Community Healthcare Professionals was founded in 1996. To read more about our history, take a look at our About Page.
We provide numerous of home care services to families just like yours. Whether you need something as serious as hospice care or something more like long-term personal care, Community Healthcare Professionals has the best trained caretakers for your loved ones.
Yes! It is required by LDH (Louisiana Department of Health) that any agency performing any hands-on/personal care duties must maintain a current LDH (Louisiana Department of Health) license. By hiring a LDH (Louisiana Department of Health) licensed agency, it ensures that all employees are thoroughly screened and receive continuing education throughout their employment with us.
Yes. We do our best to take the guesswork out of matching the right caregiver with you and your family by using our proprietary screening and selection system. We encourage your involvement in the decision-making process. Your satisfaction is important so we try to accommodate requests for a change in caregivers, as allowed by law.
Our goal is to establish a long-term caregiving relationship with your loved one. Should your family want to request another caregiver for any reason, we’ll search for a match until your family is happy. We understand that a strong rapport and trust with a caregiver are vital to a successful in-home care experience.
If your loved one receives care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one caregiver in a given week. If your family requires multiple caregivers, our goal is the same: We want you to be satisfied and happy. We’ll do what it takes to make sure we achieve that goal.
You can change the frequency or type of service we provide your loved one whenever it’s necessary. We understand the care situation can quickly change, so we’re as flexible as possible with your loved one’s care.
No, not always! You don’t need pre-authorization, pre-qualification, certification or even a prescription for our services. You choose the services you want, when to start those services and how often those services are used.
If you request assistance with billing a private insurance policy (such as long-term care insurance) for our services, we would be happy to help with the entire “benefits coordination” process. This includes providing any documentation you may need for reimbursement by an insurance carrier.
The cost of in-home care depends on the type of care needed, the number of care hours and frequency of visits, as well as the types of services needed. This information is gathered during the in-home care assessment and used to create a custom care plan that is focused on your unique needs.
To discuss the exact rates for the services you may need, we invite you to contact us at any time.
Medicare Parts A and B do not pay for ongoing assistance with the activities of daily living (called “custodial care” in the exclusions of Medicare plans). Medicare Advantage (also called “Part C”) may cover some services in the home (referred to as “in-home support”). To understand the benefits of Medicare, visit www.medicare.gov.
Long-term care insurance (depending on the policy and the plan of care) may assist in paying for a variety of home-based and facility care services. We invite you to reach out to us so we can help you determined what would be available to you with your insurance policies.
We do ask our clients to sign an agreement, not tying them into any service minimum, but to ensure them our company is agreeing to provide a service to them as a client in their home or current living situation. Our contract also discusses care and pricing options, and is a statement of agreement between both parties. This is for protection on both parties.
Our goal is to deliver the best care for our patients – whether they need home health, private duty, palliative, hospice, or personal care services.
